Technisoft Service Manager provides you with an effective means to plan, control, organize, operate and manage the products and services that your business has to offer. Service Manager allows the accurate and timely retrieval of information and the allocation of available resources (manpower and inventory).

Integrated with ACCPAC hosted Advantage Series solution, Service Manager promotes and enhances a natural business flow by linking different aspects of the Service process such as:

• Quotations, Jobs, Invoices, Credits
• Document Templates
• Job Planner
• Labor Scheduling and Dispatch
• Standard and Recurring Maintenance Jobs
• Agreement Contracts
• Warranty, Manufacturer Returns (RMA’s)
• Serialised Tracking of Equipment and Inventory
• Metering
• Model & Equipment History, Rentals
• Purchase Requisitions
• Sub Contracting
• Work In Progress, Profit Analysis, Budgeting
• Financial Distribution Statistics by Market
• Notations, Instructions

Ability to control your entire business from a single point within an integrated accounting solution.

Save time and money by effectively managing your labor scheduling, stock availability, job profitability, RMAs, site equipment records, and most importantly manage your relationship with your customers.

Critical analytical business information is readily available to you at all times. You can create Service Level Agreements, Warranty and Meter Agreements to monitor and support your customers.

Provide a quick and easy method to diagnose symptoms and ascertain appropriate solutions each time a fault is reported or a question is asked.

100% Sage Accpac compatible. Service Manager is part of the ACCPAC desktop, incorporating all standard common services, module integration, view architecture, and regulations.