Sage CRM 7.2 integrated with Sage 300 ERP make for a powerful front/back office solution. This release is definitely worth checking out especially for the mobility and social features.
Generally customers find that combining Sage CRM as a front office solution to Sage 300 ERP as the back office solution creates a much more powerful combined system than having separate ERP and CRMs. The level of automation, reporting and customer connectedness is greatly increased across the organization. As such introducing a new version of CRM can provide many immediate benefits for companies and this blog is looking at some of the things that are new in this version. Sage find that customers running both of these Sage products together have much higher net promoter scores than customers running non-integrated systems.
For more information on the enhancements including mobile support, Social, Business Reporting and Yammer integration check out Stephen Smith’s Blog https://smist08.wordpress.com/2013/09/07/sage-crm-7-2-available-for-sage-300-erp/